List of sub-processors

(VALIGARA AS PROCESSOR)

As a data processor under the GDPR, Valigara makes use of the sub-processors listed below to support Valigara in its performance of services for its customers. The use of these sub-processors may be varied by the contract terms in place between Valigara and a customer.

What is a Sub-processor?

Sub-processors are service providers who have or potentially will have access to or process personal data that Valigara processes for, and on behalf of, Valigara’s users.

The list outlines the types of service providers, sub-processors, and affiliates we utilize, where they are located, and a description of the work they carry out.

Due Diligence

Before engaging any service provider, we perform due diligence, including a vendor security assessment. We only service providers who provide clear pvove of GDPR compliance, to ensure that these service providers process personal data only for the purposes of providing services to Valigara, and in accordance with our commitments to Users and applicable data protection laws.

 

 

Name of Sub-Processor
Location of Sub-Processor
Contact details
Description of Processing
Info
Amazon Web Services
US East (N. Virginia) / US West (N. California) / EU
Contact Valigara for details
Storage of database backups, processing of Amazon Marketplaces data
Hetzner Online GmbH
ndustriestr. 25 91710 Gunzenhausen Germany
Margit Müller, data-protection@hetzner.com Tel.: +49 (0)9831 505-0 Fax: +49 (0)9831 505-3
Web Hosting provider
SendGrid, Inc.
1801 California Street, Suite 500, Denver, CO 80202
dpo@sendgrid.com
Email messaging platform for internal and clients’ notifications
Freshworks Inc.
2950 S. Delaware Street, Suite 201, San Mateo, CA 94403, USA
Marcus Toussaint, dpo@freshworks.com, legal@freshworks.com
Customer support ticketing and self-support platform

Last update: 27. April 2022

For previous versions please contact us.

 

Valigara service providers and partners

Optionally, some of our services imply forwarding Personal Data to our service partners. The following list related to the specific services and is NOT a part of basic Valigara operation.

 

Name of Service provider
Location of Sub-Processor
Contact details
Valigara module
Info
QuickBooks
5th Floor, Cardinal Place, 80 Victoria Street, London, SW1E 5JL, England
Accounting module – invoices creation – USA
GreenInvoice Ltd.
Derech Menachem Begin 156, Tel Aviv-Yafo, 6713705
support@greeninvoice.co.il
Accounting module – invoices creation – Israel
FedEx Corporate Services, Inc.
Legal Department – Compliance 1000 Ridgeway Loop Road, Ste 500 Memphis, TN 38120 United States of America
Fulfilment module – Creating shipping modules with FedEx direct integration
ShipEngine
Auctane LLC, 3800 N Lamar Blvd, #220, Austin, TX 78756, USA
privacy@ShipEngine.com
Fulfillment module – issuing shipping labels using ShipEngine integrations
Shipstation
4301 Bull Creek Rd, Austin, TX 78731, USA
dpo@shipstation.com
Fulfillment module – issuing shipping labels using Shipstation integration
MailChimp
The Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, Georgia 30308
legal@mailchimp.com
CRM module – Optional integration with external email marketing system

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